Vision, Values & Aims
We will create a welcoming and positive ethos within a safe and stimulating environment where each individual feels cared for and valued.We will have high expectations, celebrate achievement, value diversity and promote equality in all areas of our work. We will engage with our immediate and wider community in order to create partnerships which will enable us to provide broad and balanced learning experiences for all.
At Firtrees nursery parents are asked to sign their child in and out of the nursery each day by means of a swipe card (at reception) and sign in/sign out sheet in the playrooms.
Fees are paid in advance and these are charged on a monthly basis. A retainer fee is charged for all absence for any reason (retainer fees are not applicable on council sessions)
Payment by cash, cheque, credit or debit card can be made at Nursery Reception or credit/debit card by telephone A Standing Order Facility is also available. We accept all Childcare Vouchers
A late fee is applicable on any outstanding balances.
Any non-payments will result in your childcare being withdrawn and your account forwarded to our Credit Management Consultants which will incur further charges.
Discount - we give a discount of 10% for a second or subsequent child from the same family except holiday Playscheme where discount applies only to the 1st child.
Children picked up after 6pm will be subject to an additional charge.
3 to 5 year old children are eligible to receive Council funded sessions. This is subject to Local Authority guidelines.
Lunches – you will be charged if you do not cancel booked lunches by 9.30 am.